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Employing a helper for the first time

Employers’ Orientation Programme (EOP)

You must attend the Employers’ Orientation Programme (EOP) if you are hiring a migrant domestic worker for the first time.

At a glance

Who must attendFirst-time employer.
When to attendAt least 2 working days before submitting a Work Permit application.
How much it costsClassroom EOP: $35 to $60

Online EOP: $35

What is the Employers’ Orientation Programme

The Employers’ Orientation Programme is a 3-hour programme that will help you understand your role and responsibilities as an employer of a migrant domestic worker (MDW).

First-time employers must complete the EOP at least 2 working days before submitting a Work Permit application.

Register for EOP

You can take the EOP either in the classroom or online. However, we encourage you to attend the classroom EOP. The case studies and personal experiences shared in class will give you a better understanding of how to work with your migrant domestic worker to meet expectations.

Appoint a representative or sponsor to attend the EOP

If you are a first-time employer, you are required to attend the EOP as a pre-requisite for employing MDWs. However, you may be allowed to appoint a representative or sponsor to attend the programme on your behalf if you meet the following conditions:

If youAnd one of the following applies to you
Meet one of these conditions:Suffer from a chronic medical condition.Have a physical disability and are unable to walk.Are 60 years old and above and suffer physical discomfort.Have a sponsor or representative (above 21 years old) who has attended EOP on your behalf.Have a sponsor or sponsor’s spouse who has employed an MDW.
Are a new or expectant motherYour date of delivery is within 1 month from the date you applied for your spouse to represent you to attend the EOP.You delivered a child within 1 month or less from the date you applied for your spouse to represent you to attend the EOP.

Once your representative or sponsor has attended the EOP, you or a third-party (e.g. employment agency) are required to apply online to appoint your representative or sponsor. You will be notified of the outcome immediately.

You will need to provide the following information when applying:

  • Singpass
  • Employer’s personal particulars
  • Personal particulars of the sponsor, spouse or representative
    Important: Use the same name and identification number as the one used to register for the EOP.
  • Employment agency’s contact details (if applicable)

Keep these documents

If your representative attended the EOP on your behalf, please retain all documents for at least 3 months for audit purposes.

If one of the following applies to youKeep these documents
You have a chronic medical illness.You are unable to walk.You are 60 years old and above and suffer from physical discomfort.Your NRIC or FIN.Sponsor’s, sponsor’s spouse’s, or representative’s NRIC or FIN.Medical documents.Sponsor’s or representative’s certificate of attendance of EOP (if applicable).
Your date of delivery is within 1 month from the date you applied for your spouse to represent you to attend the EOP.You delivered a child within 1 month or less from the date you applied for your spouse to represent you to attend the EOP.Your NRIC or FIN.Your spouse’s NRIC or FIN.Digital birth certificate of your child or doctor’s certification of expected date of delivery.Your spouse’s certificate of attendance of EOP.